Our Customer Care Team

Our Customer Care Team

At Broadband Compare we are passionate about helping you make an informed choice about broadband. But, with over 100 Broadband providers and over 1000s plans available across NZ – we know the process doesn’t always feel straight forward.

That’s why we’ve worked hard to grow our customer support team. Our friendly team are waiting by the phones in our Auckland office – ready to talk you through the options, answer questions, and help you make an informed choice about the best plan for you.

If you’ve just moved house, you’re not sure about if you’re on the best plan, or you just don’t know where to start when it comes to Fibre, ADSL, VDSL, modems and more….give us a call.  We’re not just about selling you the cheapest deal with all the bells and whistles. We’ll walk you through the options and help you choose the best plan for you. Simple!

Alex

Alex

I always knew that I want to make people happy and their lives easier and that is the reason why I chose customer support as my profession. I sympathize with every single customer's problem and work tirelessly on its solving. I'm a self-motivated and highly experienced individual. My credo is "you can find a way out of any situation" and I'm the one who's capable to help you in finding this way!

Contact Alex
Review Alex
Natalie

Natalie

I have a passion for customer service, finding out what is important to you and helping you find it is the highlight of my day. I like to help my customers to make an informed choice and choose the best plan to suit their needs, while moving forward with ease.

Review Natalie
Astralitta

Astralitta

When choosing a supplier for your home, as a consumer it is important that you explore your options and make a fully informed choice based off what's important to you. NZ Compare helps your journey in making careful decisions and our team are dedicated to assist you along the way and answer questions that are not easily accessible. My job is to lead an exceptional team who are knowledgeable, trusting and deliver you service with efficiency. 

Contact Astralitta
Review Astralitta
Mary

Mary

I've had previous work experience in Architecture, Management, and Customer Service. Part of my role at NZCompare is to be a liaison between consumers and retailers. I'm a skilled communicator and listener with a knack for remedying conflict and key organizational skills which allow for an effective resolution. I pride myself on good integrity, providing a reliable and friendly service that enables an outstanding customer experience.

Review Mary
Rennie

Rennie

‘Customer obsession’ is the key for me and I bring in 100% of energy and focus in delivering that every day to work. My passion is in training, coaching, leadership and development! Plenty of learning for me when I started my career in customer service and sales with GE money and Dell.
Moved to education and community development with Centre for British teachers which helped me upskill and contribute as a project manager.  My journey continues here at NZ Compare as a comparison consultant in helping customers make the fully informed choice for their utilities.

Review Rennie
Login
×
Log in with
Sign up for free NZ Compare account
×
Log in with
3 Great Offers
×
$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
T&Cs apply
$150 JOINING CREDIT
Exclusive Deal if you switch today
Limited time only
T&Cs apply
Sweet! 6 months HALF PRICE Unlimited Broadband!
Pay only $42.50/month for the first 6 months when you sign up for a year
Sweet! 6 months HALF PRICE Unlimited Broadband!
Pay only $42.50/month for the first 6 months when you sign up for a year
Exclusive Offer - EXPIRES SOON!
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
T&C's apply
Exclusive Offer - EXPIRES SOON!
Unlimited Fibre 100 - ONLY $64.95/mth
Plus Bundle Discounts
T&C's apply